Understanding Expectations at A, B, and C Class Self-Storage Properties
At Boring & Co., we believe that educating tenants on the nuances of self-storage facilities helps them make better choices for their specific needs. Not all self-storage properties are created equal—there are significant differences in expectations, pricing, and amenities between Class A, Class B, and Class C properties. Whether you're looking for a premium storage experience, a balance of affordability and convenience, or a budget-friendly option, understanding these differences will help you find the best fit.
Class A Self-Storage: The Gold Standard
Class A self-storage facilities are the premium option, offering the highest level of amenities, security, and customer service. These facilities are typically newer, well-maintained, and located in prime urban or suburban areas.
Tenant Expectations at Class A Properties:
Top-Tier Security – These facilities feature state-of-the-art security, including gated access, 24/7 surveillance, key-coded entry, and even on-site management.
Climate-Controlled Units – Expect climate-controlled storage to protect sensitive items like electronics, antiques, documents, and furniture from extreme temperatures and humidity.
Immaculate Conditions – Clean, well-lit, and professionally maintained, Class A facilities provide an upscale environment.
Full-Service Experience – Many offer online rentals, automatic billing, and moving supplies for convenience.
Premium Pricing – Higher-end features and prime locations come with premium rental rates.
Who Uses Class A Storage?
Businesses needing secure, climate-controlled space for inventory or records.
Tenants storing valuable personal items.
Individuals looking for long-term storage with minimal hassle.
Class B Self-Storage: The Middle Ground
Class B self-storage properties offer a mix of affordability and functionality. They are often older buildings that have been well-maintained but may lack some high-end amenities of Class A properties.
Tenant Expectations at Class B Properties:
Reliable Security – While security is solid, it may not be as high-tech as Class A. Expect gated access, cameras, and coded entry, but not necessarily on-site management 24/7.
Limited Climate Control – Some units may offer climate control, but not all. This depends on location and the age of the facility.
Adequate Maintenance – While not pristine like Class A, these properties are generally clean and functional.
Standard Customer Service – Service is good, but may not include all the digital conveniences of a Class A property.
Moderate Pricing – Class B facilities provide good value for those wanting security and convenience without the premium price tag.
Who Uses Class B Storage?
Small businesses needing economical storage.
Families and individuals who need seasonal storage.
Tenants looking for a mix of affordability and convenience.
Class C Self-Storage: The Budget Option
Class C self-storage facilities are the most affordable option but come with fewer amenities. These properties are often older and located in less desirable areas.
Tenant Expectations at Class C Properties:
Basic Security – Security may be minimal, with simple gated access and limited surveillance.
No Climate Control – These properties typically do not offer climate-controlled units, making them less ideal for temperature-sensitive items.
Aging Facilities – Expect older construction, less frequent maintenance, and basic lighting.
Lower Levels of Customer Service – Customer service may be more hands-off, with limited office hours or self-service kiosks.
Lowest Pricing – These properties cater to price-conscious renters who prioritize cost over amenities.
Who Uses Class C Storage?
Renters looking for the cheapest option available.
Contractors or businesses storing equipment and tools.
Tenants storing durable items that are not sensitive to climate or security concerns.
Making the Right Choice for Your Needs
Choosing the right self-storage facility depends on your specific needs. If security, cleanliness, and convenience matter most, a Class A facility is the best fit. If you need a balance of affordability and features, Class B offers a practical middle ground. For those prioritizing cost above all else, Class C storage can be a budget-friendly solution, provided you’re aware of the trade-offs.
At Boring & Co., we help tenants make informed decisions about self-storage. Whether you’re seeking premium storage or a more economical option, knowing what to expect from different property classes ensures you choose wisely.
